Frequently Asked Questions
Everything you need to know about shopping with BENNI US.
What are your standard shipping times?
We offer standard shipping across the United States, typically arriving within 3-7 business days. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact to be eligible for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
BENNI US accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer a warranty on your products?
Yes, we stand by the quality of our goods. Most items come with a 12-month manufacturer warranty covering defects in materials and workmanship.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make changes or cancel.